FAQs
Connect Cards
A 55-card deck built for real conversations. Prompts that move you past small talk and into the moments that actually matter, with the people who matter.
Couples. Friends. Family. Anyone ready to feel more connected. Some use it over dinner. Some use it before bed. There's no wrong way.
Pull a card. Ask the question. Listen. That's the whole ritual. No rules, no structure, just presence.
55 cards, beautifully designed, delivered in a keepsake box. Simple rituals, extraordinary lives.
Shipping
We ship worldwide! If for any reason you can't seem to purchase in your country, please contact support@aluve.com.au and we will look into it for you.
Free shipping across Australia. International rates are calculated at checkout.
Australian orders arrive in 3 to 8 business days with standard shipping, or 1 to 4 with express. New Zealand takes 8 to 12 days standard, 4 to 8 express. Canada and the US arrive in 5 to 10 days. Europe and the UK take 6 to 15 days. Every order is packed with love from Cottesloe, WA. These timeframes are estimates, not guarantees, and expedited options are available at checkout.
You'll receive a tracking link by email as soon as your order ships.
Payment
Yes. Split your order into four payments at checkout, no extra cost.
All major credit cards, Afterpay, and Shop Pay.
Returns and guarantee
We stand behind it fully. If it's not for you, reach out within 30 days and we'll make it right. That's our happiness guarantee.
Email us at support@aluve.com.au with your order number and we'll take it from there.
Featured
We love podcast requests and getting the chance to connect with wonderful, like-minded humans. If this is of interest to you, please reach out at hello@aluve.com.au
Yes, definitely. Please reach out at hello@aluve.com.au and we can chat further about this and set up a call/meeting if need be!
Reach us
We're here. Email hello@aluve.com.au and we'll get back to you within 24 hours.